TREATED LIKE A ********

I have received an e-mail response from a Capitec Bank representative (Roxanne Pridgeon) and responded to them. I have responded and Given my views. I also asked for my profile to be updated as a matter of urgency. I asked Roxanne to Respond to my e-mail by the next day. It is now 5 days later and still nothing has been done. Roxanne Pridgeon has not responded nor has my profile been updated with Transunion. Roxanne claims in her e-mail to me that was \not typical of the kind of service that we render to our clients\" and \"we do not want to treat our clients in any way that might them unimportant\" Well Roxanne I feel rally important because you failed to do me the courtesy of a response to my e-mail and failed once again to update my profile as per your promise. I feel soooooo special. What's more interesting is that not once did anyone ask for an account number to update the info at Transunion which proves what a load of Bull ****ters CAPITEC bank and their staff are. This is only the beginning ...<br> "