1 reviews | Active since Nov 2013
TREATED LIKE A ********
I have had a Capitec loan account fro more than 3 years, never missed a payment. I was unfortunately out of work for 3 months and could not pay I then made arrangements to pay it off over 6 months. After making arrangements to pay they called me EVERYDAY making me feel like a ********. I then started increasing the payments to get them out of my hair the calls then became less frequent. It has now been for months and the balance owing was R1100 until about an hour ago when I got another call. I was asked by the consultant WHY is your account in arrears??? Really??? This after paying my full instalment a week ago and extra R2500.00 and being 2 MONTHS ahead of the payment plan. These people have zero respect for anybody. I pulled a Credit report a few days ago only to find that it shows I am R10 000.00 ??? they cannot do their jobs properly and update Transunion but a quick to call the customer a hundred times. I had the guy on the phone and did the remainder of the payment immediately just to get rid o them. GUYS PLEASE DO NOT SUPPORT THIS BANK Its really not worth it. I would rather put out a lit cigarette in my eye than ever deal with them.
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
