Treated like a common ***** after getting ******

Capitec atm in Mowbray cape town was running very slowly so I tried the next available one trying to withdraw money from a fixed account, machine did not produce the money so I went inside the bank to ask them to transfer the money from my fixed account to my normal savings, but then I got an sms notification to say money had been withdrawn but I definitely did not get it, clearly the person behind me must have taken it but when I went inside to report the atm was faulty I was treated like I was a their, they thought I had withdrawn the money and just came in to ask for a refund to **** them, I felt very embarrassed by their attitude towards me and had to walk to town central to get back to work as the money was trying to withdraw was for the taxi (it took 2 and a half hours to walk to town and still go work night shift)