Treat my husband like a ********, bad service

<p>I have had the worst experience with Capitec ever. I bank with Capitec, and wanted my husband to bank with them too for convenience. My husband is a legal foreigner, with a legal temporary work permit and residence permit. They will not open a bank account for him, as they say FICA does not allow his type of permit. If he can live and work here, why not be able to get a bank account? Capitec will not even give me a supplementary card for MY ACCOUNT for MY HUSBAND, and we have been to several brances hoping to be assisted but they do not seem to care. I will tell everyone that Capitec made my husband feel unwelcome and treated him like a ******** who may not get an account. I will definately be closing my account as soon as i have opened an account at the bank my husband went too, who by the way also has FICA and they accepted his permits. I will also tell EVERYONE that Capitec is not the way to go. And i will be going to all social media sites as i am very upset about this. Maybe it's time for Capitec to get up to date on the new Visa's. You cannot go to home affairs for a Visa anymore, you now have to go to a Visa Facilitation Centre and the way they do their permits is different than in the past. After being turned away from Capitec the first time, we called this VFS and they told us to go to Capitec and see a manager, make them aware of the new permits and ask them to call and verify the permit and make FICA aware of the new types of permits and different work permits. All they were willing to do was call FICA, and blame them for this as they already knew what the answer would be - no, in stead of looking into the fact that he has a valid work permit. After going to the other bank and getting treated like an actual person, i will never go back to Capitec again. I will pay more on my fees just because of this. Good luck getting off the ground with this attitude Capitec.</p>