Transfers getting lost along the way

I don't know if I'm the only one who is having this problem with the bank, but apparently, judging from the negative reviews, I'm not. Whenever I try to transfer an amount less than R100, it deducts from me but is not paid to the recipient, or it deducts from the sender but is not paint into my account. It simply gets lost along the way. I tried to resolve the problem with the bank and was told everything looks fine on their side. I suspect someone is *****ing the money.