transferring money into the wrong number

<p>on the 25 of january an amount of 300 was made to ********** 409 instead of ********** 309. from ********** 518. since mr zitha was busy he could go to the bank. and he went to a branch in witbank he was adviced that a "wrong account holder" would be contacted and when money comes in it shall be taken. mr zitha then went to a middelburg branch so that this person can be contacted. the lady helping him was unfriendly to say the least, she then contacted capitec call centre which was also of no help and did not aven bother calling the "account holder where the was mistakenly transferred to". i feel that a lot more could have been done to help me at the middelburg branch and the call centre. and its suprising that two capitec branches and the call centre gives diffarent information. and the call centre is useless to say the least.</p>