NM
Namhla M

1 reviews | Active since Jan 2020

07 Jan 2020, 17:29

Transferred money to a wrong person

i transferred money to a wrong account number using *120*3279# why is it such a mission to get my money back Capitec?

The assistant at the bank gave me no assurance that I could get my back!

This is my money, why can’t I just reverse it??? This doesn’t make sense at all

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Jan 2020, 10:13
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Jan 2020, 11:58
Official
Good day Namhla M
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank