Transferred money into wrong account

<p>Ref ********** 8 transfered money into the wrong cell number via cellphone banking upon realising my mistake i called the person and asked her to transfer the money back she refused i then contacted the bank to ask them to reverse the money since their app doesn't have the option to reverse which is surprising cos they claim to be simple and sophisticated to my surprise i was told they can't reverse the money before speaking to the client currently am confident shes avoiding their calls because she's aware they need her permission and she wants to keep it for herself i have been with capitec for only 3 month's now an regretting moving my acc to them what if she dsnt give them permission to debit her acc so it means i wont get back my money this whole thing is stresssing me out cos i transferred all my money after being ****** of my bank card the same day i reported the mistake what's so difficult to get my money back am stuck cant even go back to wek due to this can capitec do sumthing urgently i need the money urgently </p>