KN
Khonziwe N

1 reviews | Active since Nov 2017

27 Nov 2017, 13:54

Transfer was done into an incorrent cellphone number.

On Sat 25 November,my client transfer the amont of R2500 into an incorrect number.He went to Capitec Chatsworth but he can not get any help,we are trying to phone the person,he is not answering.Is there anyway we can get help?

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Nov 2017, 15:33
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

KN
Khonziwe N's update27 Nov 2017, 15:52
Reviewer Update
I hope and prayed that this matter will be solved accordingly.