1 reviews | Active since Jun 2022
Transfer to wrong recipient,need refund
I am Ophilia Ramarope,
Today on the 19th of January 2023 at 7:15am ,I mistakenly transferred money(R3450) to a wrong person. I mistakenly input the number 073 562**** instead of 072 652****,I tried to call the person but he or she blocked me,I tried to sent messages no response.I then immediately called the Capitec Bank but unfortunately I was told that I should go to small claims court to get my money which I desperate need and I do not understand why would it be like that with Capitec Bank if they can verify that I have sent the money to the person when records clearly shows the incorrect transaction. Please kindly help I desperately need my R3450 that’s my last cent. My number is +***, reference number is ***.
Please help urgently
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
