1 reviews | Active since Mar 2017

04 May 2018, 19:09

Transfer money to a wrong number

I transfer money to a wrong number but they can't help me to get the person that withdraw the money say must go to the police station n police they say no help without person information

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 May 2018, 13:01
Official

Thank you for your post, we acknowledge receipt of your complaint.

We do however apologise for the delay in contacting you.

We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.

Thank you for your patience.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply14 May 2018, 10:35
Official

I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank