1 reviews | Active since Nov 2016
Transfer money to a wrong cellphone number
<p>on the 15th of december 2016 i transfer 1500.00 to a wrong cell number and after i receive the notification i realise that i send it to wrong person and i call the client care immediately they say the are going to come back to me after 48hrs and they don't explain right they just give bad attitude, on saturday i decide to visit the branch which is somerset mall Ayesha explain to me nicely and she say i will get feedback on wednesday and on wednesday headoffice call me and tell me that they are not going to be able to assist me and the they release the funds so they advise me to go to police station or small claim court and i went but they didn't assisst me they say capitec need to reverse the money, yesterday i call the call centre Given told me i must make an arrangements with the client to return my money because capitec is not going to help me anymore so what must i do because i'm need of my money anyone can make a mistake incident number is ********** 8</p>
Capitec Bank: Your complaint has been logged with Nondi Tsholoba for investigation. Feedback will be provided within 3 working days. ***, Complaint Management , TEL: ***
Capitec Bank: Your complaint has been logged with Nondi Tsholoba for investigation. Feedback will be provided within 3 working days. ***, Complaint Management , TEL: ***
