1 reviews | Active since Mar 2017
Transfer money to a wrong account- Capetic Bank
<p>On the 24 Feb I ve accidentaly transfered R800 to a wrong account using mobile application. I phoned the call center. The person I spoke to said they need permission from the person who recieved the money. I received a feed back saying that they cant help me because the person is not answering his phone, they need permision from the account holder.</p> <p> </p> <p>I believe with other banks Ican reverse the money anytime if I have a proof that the money /account is mine. </p> <p> </p> <p>Please assist</p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
