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Amanda N

1 reviews | Active since Jan 2016

21 Jan 2016, 16:55

Transfer funds to wrong person

On the 10 January 2016 I was transferring the funds which is R1945.00 to my colleague via mobile transfer,I realized in a few minutes that the last number on the cellphone was entered wrong so I called *** which is a client care number,I spoke with the lady that give me the reference no ***0 but unfortunately the phone cut off,I phoned again I spoke to Stacey who was rude to me I just conveniently asked her reference number ***8 and she told me that they will contact the person i transfer the money to and ask a permission to give me my money back,I quickly rushed to Khayelitsha branch I spoke to Spice he phoned clien't care line and they said they will follow the matter they give me Reference ***0 and they said i must came after 3days,after 3days ivwent back to Khayelitsha branch they said i must come back again after 7working days,after 7 workings days i went to Khayelitsha again and they told me that they can't hold of the client that i transfer the money to so i cant get my money back i must wait for them to contact me,i dont know what to do anymore as you know that is January im in need of money.Please help me to find my money back.

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