CS
Candice S
1 reviews | Active since Dec 2023
02 Dec 2023, 14:09
Transactions not Authorized
I had an unauthorized trqnction today of R554.14 i contacted Capitec customer care and been chatting to a lady called phumeza and ahe is telling me to wait for 30 days they will investigate, how does Capite approve a payment without Authorization. I need my money reversed asap .
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Replies (3)CS
Candice S's updateReviewer Update
02 Dec 2023, 14:17Please contact me on ***
CS
Candice S's update02 Dec 2023, 14:17
Reviewer Update
Please contact me on ***
CS
Candice S's updateReviewer Update
02 Dec 2023, 14:18Im shaking even my typing is not a 100% but please i want my money back ..
CS
Candice S's update02 Dec 2023, 14:18
Reviewer Update
Im shaking even my typing is not a 100% but please i want my money back ..
Capitec Bank's replyOfficial
03 Dec 2023, 09:14Good day Candice we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply03 Dec 2023, 09:14
Official
Good day Candice we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank