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hayley A
1 reviews | Active since Oct 2018
13 Oct 2023, 14:11
***** transactions
My phone was ****** i contacted capitec ***** department via email as i could not get through the phone line an the whatsapp line could help me either they gave me the email address. I sent my affidavit an all the information. They contact me after 14 day for the first time after mamy emails i sent. Telling me we cant help you the funds was utilized go to SAP. If they helped me sooner this would not have been the case. No compensation for my loss as banks should have insurance for ***** loss. If your account gets hacked or in my case ****** phone account emptied Capitec wont help except your loss an move along. Terrible
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Replies (1)Capitec Bank's replyOfficial
14 Oct 2023, 09:17Good day Hayley
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Oct 2023, 09:17
Official
Good day Hayley
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
