Transaction not yet processed

I’m so upset right now, I’ve read a review about my situation here on hello Peter and seems like Capitec is the problem. I bought online at Zara and money was deducted from my account on the 29th and 31st December. I woke up to another deduction on the 7th and 9th of January again from Zara and I don’t understand why? Now my statement shows that there are transactions from Zara which haven’t been processed yet I they’ve deducted twice? HELP!!