DL
Dewald L
1 reviews | Active since Jul 2012
13 Jun 2022, 11:37
Transaction enquiries not handled online
Capitec Bank doesn't want to reply to an enquiry related to an online payment by email, but forces clients to go a branch. What if the client were hundreds of kilometres from a branch? If payment are made online, they should handle enquiries online.
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Capitec Bank's replyOfficial
13 Jun 2022, 14:30Good day Dewald
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply13 Jun 2022, 14:30
Official
Good day Dewald
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank