1 reviews | Active since May 2016

11 Sept 2018, 16:31

Transaction correction

Today I woke up with an sms stating that a transaction had taken place that I did not do, called the number on the sms and they cancelled my card and within an hour they got my money back, really happy with the service and how quick capitec resolved the issue.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Sept 2018, 08:18
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

Best regards,