1 reviews | Active since Jul 2016
TOUGH TIMES
<p>Good day!</p> <p>I am highly frustrated by the service i have received.</p> <p>I lost my job end of April. My company offered many of us a mutual separation agreement.<br />They offered us 3months salary. I have come to end of that package.</p> <p>I have a loan agreement with capitec and have been paying dutifully and have never missed a payment. I now find myself in a situation where i cant pay going forward until I find new employment.</p> <p>I take action to discuss my situation with your people to arrange for a payment break or option or something and I'm told in no uncertain terms they cant help me!</p> <p>I have a good credit record, I'm upfront with my situation and told that installments will still go through even after explaining that i lost my job.</p> <p>Where is customer service?!??!</p> <p> </p>
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
