rC
retasha C
1 reviews | Active since Oct 2012
30 Nov 2018, 07:30
Totally unacceptable
I bought R12 airtime before 7am and my husband still hasn't received it, I had to buy another R12 airtime after 7am which he received, this is so ridiculous as its the umpteenth time that should I buy airtime before 7am he doesn't receive it immediately, is there a cliché in the system as this is totally unacceptable.
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Replies (2)
Capitec Bank's replyOfficial
30 Nov 2018, 09:56I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply30 Nov 2018, 09:56
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
03 Dec 2018, 12:57Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank
Capitec Bank's reply03 Dec 2018, 12:57
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank