sV
sandra V

1 reviews | Active since Nov 2010

20 Nov 2017, 12:48

TOTALLY IRRITATED

TODAY IS THE 20 NOVEMBER 2017

I HAVE BEEN LAST SENT AN EMAIL BY NATHAN SLAVERNRSE FROM CAPITEC BANK. STATING THAT MY ACCOUNT IS NOT PRESCRIBED AS LAST COMMUNICATION MADE WAS ON THE 08 AUGUST 2013.

I REQUESTED PROOF AND NEVER RECEIVED A RESPONSE.

LIKE I STATED ABOVE TODAY IS THE 20 NOVEMBER 2017 MY ACCOUNT HAS WELL OVER PRESCRIBED AND I REQUEST MY PRESCRIPTION YET AGAIN.

I AM TIRED OF BEING SHOVED BY CALL CENTER AGENT WHO PRETEND TO NOT KNOW WHAT PRESCRIPTION IS.

0
Replies (2)
Capitec Bank
Capitec Bank's reply21 Nov 2017, 11:40
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply21 Nov 2017, 11:43
Official

I acknowledge your posting, and have referred it to Nondi Tsoloba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank