RS
Rafeeqa S

1 reviews | Active since Jan 2016

05 Jul 2017, 13:45

Total customer satisfaction :)

<p>My first time in a Capitec branch and my word was I blown away with the excellent service.</p> <p>From my first point of contact with the friendly sales consultant, Delwin, to the exceptional service of his amazing Manageress.</p> <p>Both of who went the extra mile, over and above what was required to ensure I leave a happy customer.</p> <p>I am even considering moving my accounts over to Capitec.</p> <p>Never received such good customer service in a bank before!</p> <p>Well done Capitec Maynard Mall!</p> <p> </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2017, 14:04
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Delwin, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

Best regards,