SH
Sibongile H

1 reviews | Active since May 2015

03 May 2019, 16:56

Too long to clear EFT from Capitec to FNB

Why is an EFT from Capitec to FNB taking this long to clear? I just queried this with FNB, they promptly responded and explained that it is not their fault, it is your systems that are taking this long

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 May 2019, 11:03
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply21 May 2019, 12:37
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank