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Nasiphi N
1 reviews | Active since Aug 2018
29 Nov 2023, 10:38
Token not recieved amount deducted
Good day,
I purchased R200 electricity this morning but did not receive the token. On the app I got an error that the transaction did not go through, however the amount was deducted from my account .
Kindly assist
Metre no *** .
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Capitec Bank's replyOfficial
29 Nov 2023, 12:10Good day Nasiphi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Nov 2023, 12:10
Official
Good day Nasiphi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank