Toddlers could do beter

Worst customer service ever,from the beginning the consultant could not even copy the name off of a piece of paper infront of her,then they want my green id book, I already have a card,then my bank statements that are 12days old are too old. Then they dont even know where the confirm button is on their own screen. PATHETIC. No manager on site,not one consultant wants to help. I have never in my life seen such bad service. Toddlers could do a beter job. And dont come with your pre written generic reply. Dont even phone me because this behaviour will never change unless you actually train your personel