CM
Cindy M

1 reviews | Active since Feb 2022

01 Feb 2022, 16:25

To many ***** cases doing its rounds at Capitec stay away from Capitec

Due to fruedulant activity on my sons account i will never recommend capitec bank to anyone the investigastion department is just as slapgat and so for 24h clientcare service, rating them with a 1 star is over rating capitec in al 3 departments

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Feb 2022, 21:54
Official
 
Good day Cindy 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply03 Mar 2022, 09:51
Official
Hi Cindy 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank