Tintswalo the miserable consultant

What a terrible experience I had with Tintswalo at Capitec Bank Krugersdorp. I was asking her about the ticketing system that they use, she called ticket B22 however ticket A28 went to her and she continue to assist so when I asked her how does her system work? She told me I can also come and work there. What matters is the attitude that she has as a consultant she should be vibrant and welcoming to her customers!! She doesn't want to admit that she doesn't check the tickets!! So if u snooze you loose according to her! You can spend all day waiting for your number to be called doesn't matter. Then when I asked her to call the manager she said I can go look for her by myself!!! That's customer service at it best from Capitec bank!!!