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Brandon B

1 reviews | Active since Nov 2018

13 Mar 2019, 08:11

Timing

Shouldn't even get one star banking hours says 8am they cant even open on time even though there's customers waiting outside very very disappointed if you want to keep talking and have a "meeting" dont say you open at 8am

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Mar 2019, 11:52
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Mar 2019, 10:21
Official
Good day Brandon

You may refer to the written communication sent to you on the 14 March 2019.

Please accept my sincere apologies for any inconvenience caused.

Should you have any further questions you may contact me directly.

Kind regards
Kim Simons
Complaint Management 
Capitec Bank

Best regards,