RJ
Riedewaan J

1 reviews | Active since Sept 2018

25 May 2020, 12:42

time to change banks

so I logged about 3 complaints with capitec bank, I got a call on Thursday and was told I will get a call back on Friday. Today I received an sms with feedback that didn't even make any kind of sense. I think that is what I needed to finally change banks

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 May 2020, 15:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply26 May 2020, 09:38
Official
Good day  

as per our telephonic conversation , I trust that the matter   was resolved 

kind regards 
Capitec bank