LR
Leonard R

1 reviews | Active since Jul 2019

19 Feb 2022, 06:41

Three weeks for for funeral premium payback Pathetic capitec

Waiting almost 3 weeks for capitec funeral insurance just to payback a premium that their terms and conditions say will be paid back with in five days, evertime you phone the ladies is busy working on it for 3 weeks pathetic if they take this long just to pay back a premium owed to you, how long will they take to pay out an actual death benefit. Rather look elsewhere they don't even follow their om Terms and Conditions

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Feb 2022, 13:05
Official
 Good day Leonard

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

LR
Leonard R's update23 Feb 2022, 12:28
Reviewer Update
Still, no feedback thank you for another Lie.