Though this bank was different
S0 my card chip (which only expires in 2025 stopped working. Went in to get a replacement and it ended up costing me R70 for a card that stopped working just out of the blue. Heard from a few other customers that the same happened to them. Makes you wonder if Capitec is trying to phase out their old cards and we have to pay for it...
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Capitec Bank's replyOfficial
11 Aug 2020, 11:54I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Aug 2020, 11:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Aug 2020, 10:27Good day Mr Nel As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply17 Aug 2020, 10:27
Official
Good day Mr Nel As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank