This Mpumi woman has the guts to call a pensioner and get angry coz he knew his rights and complained

I went to pay for my dad coz his a pensioner and first day I only had his ID coz that's what he gave me and the consultant did an outstanding job by trying to assist even though she couldn't find the account and I told her I would be back with the contract number maybe we would find it that way and today I went back with everything he could find and still same results and the guy tried to help and I applaud him coz he really tried. I assisted him with logging the complain coz it's not the 1st branch we had a problem with ...then the problem starts when this Mpumi woman from capitec bank dawn park calls my father and gets the cheek of being rude and arrogant to him,,,that's why we would rather go far for assistant and leaving places nearby coz people in black dominated arrears feel we have no right to complain,,, confirmation that I would rather use another bank than this one ,,,, please tell your staff to pick on people who are of their age not elderly people...she needs customer service training she clearly thinks coz location mentality,,she must understand that even though we in the location we not all uneducated