THIS BANK IS RIDICULOUS

So, once again I’ve had the same problem with Capitec bank I’m so sick of this. Last month the 25th of May at 9:49am drew R550 from an Absa ATM. I only got R230 this is the 3rd time this is happening to me I am really frustrated and at wits end. There after I called and an agent by the name of Lombiwe Shabane apparently assisted me. I have got no response thereafter from Capitec as usual I had to following up yesterday and was told that I will get contacted by “Lombiwe Shabane”, which never happened. Few minutes later I get an SMS that no funds are due to me. I called back this morning and asked to speak to a manager. I was told that a manager will not be able to assist me. IM REALLY SICK OF THIS BANK!!!!!!!!!! Previously this happened and Capitec told me the same thing I’m being told now. I had to report it to the Ombudsman, that was the only way I got my money back!( Angry Face)