zZ
zwide Z
1 reviews | Active since Sept 2016
02 Aug 2022, 08:22
This bank is in on the ****s
Capitec is a ********* bank. I am convinced the bank is in on the ****s. Last night an online purchase went through my bank account (**********). I immediately called the bank and the first thing I was told to do is to stop my card. Of which I haven't done. Secondly I was transferred to the ***** department where my call was dropped as soon as I explained my situation. I have contacted the bank through Twitter and was told to change cards. Why is no one willing to help? Why is the only solution changing my card? Why are you all so relaxed? What the **** is this?
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
02 Aug 2022, 13:24Good day Zamarh
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Aug 2022, 13:24
Official
Good day Zamarh
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
zZ
zwide Z's updateReviewer Update
15 Sept 2022, 09:34The same is
zZ
zwide Z's update15 Sept 2022, 09:34
Reviewer Update
The same is
zZ
zwide Z's updateReviewer Update
15 Sept 2022, 09:36The same issue happened this month. However the amount was reversed back to my account. However I have not received the previous R99 debit. I am telling you this is an internal ****. The guy who was helping me Tariq said it was another company axxess that debited my account. I asked for proof and till date I have not received it.
zZ
zwide Z's update15 Sept 2022, 09:36
Reviewer Update
The same issue happened this month. However the amount was reversed back to my account. However I have not received the previous R99 debit. I am telling you this is an internal ****. The guy who was helping me Tariq said it was another company axxess that debited my account. I asked for proof and till date I have not received it.