TM
THANDEKA M

1 reviews | Active since May 2014

07 Dec 2016, 16:13

**** THIS BANK

<p>On Sunday 26 November at Trade Route Mall my phone and card was stollen in my bag, but the time i got the phone to stop my card it was too late, money gone on my bank account.</p> <p> </p> <p>well they are telling me they will not assist me, cause I NEEDED TO MAKE MEANS TO STOP THE CARD.<br /><br /></p> <p>MY QUESTION IS I DID NOT HAVE THE PHONE. WHERE THE HELL WAS I SUPPOSED TO GET THE PHONE TO BLOCK THE CARD.</p> <p> </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Dec 2016, 07:57
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank