MW
Maruis W

1 reviews | Active since Apr 2018

14 Dec 2024, 12:47

Think twice about Capitec.

Capitec once again are doing their own thing but this time it is regarding the app. So I just stopped getting sms for money going in or out my account. Then I went to two different branches. 1st one said it’s a technical problem which was not true. 2nd one said my phone number is suspended which was for no reason now I still don’t get any sms regarding withdrawal or money coming in. So how many times must you go to a branch??? If your account gets hacked??? Why change something that was working???

Mr M Van Wyk ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Dec 2024, 15:25
Official
Good day Maruis Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank