1 reviews | Active since Apr 2012
Think before you sign or switch to capitec Bank.
I went to Capitec Bank last week to change my debit order date from the 20 to the 01 of every month, but they refused to help me and they said they need a evidence((pay slip)), I explain to them that I change employment there is no way I can get evidence(pay slip) now, but they said they cannot help...who is manager of my account ? of course is me and I know what is going on in my financial world...Guess what I received sms, voice mail telling me I must contact Capitec to arrange payment. Sometimes companies need to hire people who can think or train your staff. now I must waste my time going to capitec Bank to tell them again to change debit order to the 01 of every month. Or don't contact me just change debit order date that's it.
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
