1 reviews | Active since Feb 2018
think before u use capitec
i withdrawed money from atm and got nothing not even a slip. but the money shows off from my bank acc. now i have to wait 7 days. this is not acceptable. it takes seconds 2 take from your acc but days to get it back. i will close my accounts and my families account will also be closed. not to mention all the people i now. theres alot of people that will close they're acc. not the first time i had problems with capitec.
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Smit
I refer to our telephone conversation of earlier and confirm that the matter has now been resolved.
Kind regard
Complaint Management
Capitec Bank
Good day Mr Smit
I refer to our telephone conversation of earlier and confirm that the matter has now been resolved.
Kind regard
Complaint Management
Capitec Bank