1 reviews | Active since Oct 2016

16 Jul 2020, 16:52

Thieving Bank

Capitec part of new theft ****. So a client orders a steering rack from us. Payment received in bank account no problem, part shipped and confirmed delivery to client. Then a month later monies dissapear from our account only to find out the money was reversed back to client without any notification from Capitec or a valid reason. If this is not the easiest way to ***** then I dont know. So the buyer sits with my part which is unfortunately in another province, and the money. South Africa is a great country, anyway learned something today, sellers watchout especially if capit**** is involved.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Jul 2020, 17:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank