******* that just takes away clients monies for so many days keeps giving us stories

Pathetic poor service from capitec on the 5th i called them after my payment reflected and was transferred internally as a set off! The call rang and when ans they dropped the call. Mind you after waiting almost half an hour. I went to the branch of Monday and was advised that IT is sorting out and my funds will reflect later that day definitely. Once i got home in the evening i received an email stating someone is handling my savings account and that it will be resolved by Friday the 12th

Firstly my funds came into my capitec saving account i transferred it to my second acc, then they moved the payment internally, it went through as a minus! i WAS VERY UNSURE THAT CAPITEC GIVES OVERDRAFT ON SAVINGS ACC!!!!!!! FOR THEM TO OFF SET MY ACC. POOR SERVICES CAN'T WAIT FOR MY FUNDS TO COME IN SO I CAN CLOSE MY ACC. AS IT WAS THE MOST INCONVENIENCE I NEEDED TO BUY GROCERIES AND POWER i was left with all my funds being taken away its 6 days already since this occurred and clearly this bank is total waste of time we can't access our own monies in an emergency cause they take away our monies and aim to resolve after 7 days of taking it whilst we starve and have no power to survive