LV
Louis V

1 reviews | Active since Dec 2019

14 Dec 2022, 08:48

******* in the middle of the night

******** deductions of my account 17 days before my salary date

Most pathetic service, I've been put on hold every time for 20 minutes plus. Like ******* in the middle of the night they come and deduct money from my account that I did not agree to nor approved. My salary date is the 29th of every month why would they empty my account 11 days before Christmas, heartless!

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Dec 2022, 08:51
Official
Good day Louis

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank