LZ
Lery Z

1 reviews | Active since Aug 2019

12 Sept 2019, 12:12

******* are *****ing money from their customers

Myself and my Husband we went to make a cash deposit to Verulam ATM we normally don’t count the money we let the machine count for us. Surprisingly today the guys were busy with the ATM and did not put a message letting us know not to use ATM the machine took the money and display message after, we went inside we were told that they will give us the estimate if the money is more they won’t give it back, so this is clear that if no other person came to complain about same problem we were the only ones. And Capitec is *****ing from their customers. ****** ???? we are definitely closing this account.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Sept 2019, 14:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank