1 reviews | Active since Mar 2020
******* and no recourse from capitec
Over a period of 4 months and two different cards I have had R10 000.00 worth of " uncategorised" transactions go off my account. I did not spend that money and worse still my limits was set to R10 and these ********** transactions still managed to go off. Therefore its an internal issue. I'm sure if it. But their ********** department is so useless they can't pick it up and determine the card was used with a pin. It was not. The transaction goes off while the card is in my wallet in my house.
Capitec is the absolute worst bank, they do not protect their customers, they protect themselves by covering for ******* inside their banking system. Stay away!!!!! I am overseas and they keep saying they can't get hold of me on my overseas number but no calls come through from them but I receive international calls from others every day. I tell them to set up a Teams meeting but they ignore my request and close my case without a resolution.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
