JM
Jabulile M
1 reviews | Active since Nov 2019
05 Dec 2019, 17:40
******* and *****
Still waiting for someone to tell me what happened to my money. Was told the matter is being investigated ,it would take up to 14 working days which has come and gone. Haven't heard anything from anyone. I spoke to Faheem from the customer service and even went to Rosebank Mall branch with this issue.
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Replies (2)
Capitec Bank's replyOfficial
06 Dec 2019, 08:23I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Dec 2019, 08:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
JM
Jabulile M's updateReviewer Update
18 Dec 2019, 07:46Thanks the money was refunded finally.
JM
Jabulile M's update18 Dec 2019, 07:46
Reviewer Update
Thanks the money was refunded finally.