SM
Siphi M
1 reviews | Active since May 2021
16 May 2021, 23:43
*******
I am so frustrated. I used the USSD to load airtime once and it said service unavailable. Then I tried again and it went through but to my surprise I have been charged double but only received airtime once. Please refund me my money back to my account
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Replies (2)
Capitec Bank's replyOfficial
17 May 2021, 06:00Good day Siphi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 May 2021, 06:00
Official
Good day Siphi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SM
Siphi M's updateReviewer Update
17 May 2021, 07:34Next day? Not today?? You have go to be kidding me
SM
Siphi M's update17 May 2021, 07:34
Reviewer Update
Next day? Not today?? You have go to be kidding me