1 reviews | Active since May 2017
*****s
I have a capitec credit card since last year April and I couldn't really see the interest they charge me for because I always used all the amount I had in the card and they would always take morethan the agreed amount, I started checking my statements after changing to the new App which was in March 2020 and there was just something I didn't understand since I normally transfer the money into my saving but what I didn't get was they charged me card purchases which I didn't use it for, i decided to let it go but same thing happened again, on the 25th of April they deducted an amount of R910 and the agreed amount is R800, just few hours ago they just deducted money close to R200 on interest and on top of that they charged me for card withdrawal and card purchases which I never used it for since their last debit order on the 25th
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
As telephonically discussed, the matter is resolved.
The complaint is now closed.
Kind regards
Capitec Bank
As telephonically discussed, the matter is resolved.
The complaint is now closed.
Kind regards
Capitec Bank
