*****s

I made payment to the wrong capitec account on 14 July 2022 and was told I can reverse payment at charge of R7.. The agent came back to me and said that the recipient was used it and referred me to the Saps. If the account is active why doesn't your bank reverse my money and put the account in negative and deal with your ********** client. How are you protecting us against such things. It is the second time this happened and first time I was referred to the other bank where they could not help me because I'm not the account holder. There is no prove to show that the recipient used the money. Is capitec *****ing from us because of small errors. How do I trust my.bank?