They should not do business banking as they are not equipped to do so

I have spent most of last week on the phone to Capitec Business banking. Various call were over a hour long and still no solution to my problem. I have entered my incorrect pin and now I have been locked out of my account. None of the calls that I made could solve the problem. The last call on Friday 1 March was an e mail that was sent to the management department and someone was going to call me on Monday. Guess what still no luck. I want to close my account, but hey that might take another two months or so.