they said 24 hours its been 5 days !!!

went to the bank to put money into my paypal account and was advised that i couldnt so i compromised and asked if they could instead link my card so could use to buy stuff on the internet the consultant told me i would have to wait 24 hrs for a code that i still havent gotten i dont know what part of urgent the staff at capitec dont understand but thia iant the first time ive been given **** service i need that code before the 26 of this month and someone better contact me with the code then because i did my part and went to the bank